Cancelation of the reservation
CANCELLATION OF THE RESERVATION
The cancellation costs will be calculated from the date on which Plavo more d.o.o. receives a written request for the cancellation, and it is as follows:
- For the cancellation up to 30 days prior the arrival, Plavo more d.o.o. charges 15% of the full price of the reservation, a minimum of 15 EUR.
- For the cancellation in the period between 29 and 22 days prior the arrival , Plavo more d.o.o. charges 30% of the full price of the reservation.
- For the cancellation in the period between 21 and 15 days prior the arrival, Plavo more d.o.o. charges 50% of the full price of the reservation.
- For the cancellation in the period between 14 and 8 days prior the arrival, Plavo more d.o.o. charges 80% of the full price of the reservation.
- For the cancellation in the period between 7 and 0 days prior the arrival, Plavo more d.o.o. charges 100% of the full price of the reservation.
- If the traveler does not arrive to the destination or cancels the service of the accommodation after it began, Plavo more d.o.o. charges the full price of the reservation.
For every cancellation of the reservation Plavo more d.o.o. charges 25 EUR of manipulative expenses. If the traveler has to cancel within 7 days before using the service, Plavo more d.o.o. offers the traveler a possibility to find a new user for the same reservation (if it is possible), in which case Plavo more d.o.o. charges only for an exchange fee. The new user has all the responsibility from these “General conditions“.
If the costs of the accommodation are in fact higher than what was initially given, Plavo more d.o.o. has the right to charge the difference. The above mentioned cancellation fees are used primarily for the changes of the reservation, but also for all other essential changes.